Our Services

With over 15 years of experience implementing Lean/Six Sigma improvement programs in the US and Latin America, We can help you deliver value to your customers and improve employee engagement. If you wish to know about the work we have done in education, healthcare and the midsized enterprise - please contact us.

STRATEGY SUPPORT

• Strategy Types (Deliberate/Emergent) Training
• A3’s for Strategy Training
• Hoshin Kanri/Policy Deployment Strategy Development

LEAN TOOLS

• PDCA Implementation
• Failure Modes Effect for Service Delivery
• Six Sigma Tools (Control Charts, Cause & Effect, Error Types)
• A3 Management Process
• Swim-Lane Flowcharts
• Toyota KATA, 4 P’s, and14 Principles Training & Coaching
• Value Stream Mapping
• Visual Controls Development

PROCESS IMPROVEMENT

• Defining Roles & Responsibilities - RACI Chart development
• Failure Modes Effect for Administrative/Office Processes
• Kaizen Event Planning & Facilitation
• Present State Analysis/Future State Design
• Process Flow Chart Development
• Single Day Quick Improvement Events

OTHER

• Lean Learning Labs 1,2 & 3
• Lean for Leaders Workshops
• Lean Practitioner Development
• Change Management
• Managing Transitions Training & Coaching
• Cumulative Act Effect Training & Process Development
• Development of an Organizational Ideology